As the traditional POTS lines that have powered critical alarm systems for decades face a rapid phase-out, alarm providers and end-users alike are encountering significant challenges. Fire alarms, security systems, elevators, and other essential applications have long depended on POTS for its reliable, predictable signal path. Now, however, as telecommunications companies accelerate the decommissioning of these lines, the industry faces mounting pressure to find an equally dependable, failsafe replacement.
The Current State of Alarm Transmission and the Push for Modernization
With POTS on its way out, alarm providers are increasingly turning to digital alternatives like VoIP and VoLTE to bridge the gap. Yet these technologies, while covering basic needs, often fall short in the reliability and compliance departments required for critical alarm systems. Common pain points such as service interruptions, packet loss, and a 5-10% signal gap have become serious issues, leading to missed alarms, false alerts, and costly technician dispatches. For an industry that relies on guaranteed reliability, these shortcomings highlight the need for a more resilient approach.
Navigating the Transition Away from POTS Lines
Many alarm providers assume that VoIP is the only alternative, but TELCLOUD’s Alarm Transmission technology offers a purpose-built solution designed to bridge the gap more effectively. With a 100% signal delivery guarantee, licensed signal retransmission, and dual transmission options (PSTN and IP), TELCLOUD’s approach ensures that missed alarms and costly service calls are as obsolete as the copper lines they’re replacing.
TELCLOUD’s Solution: Next-Generation Alarm Transmission
With TELCLOUD’s licensed Alarm Transmission solution, the path to reliable, compliant, and efficient alarm signaling becomes clear. Here’s how we’re setting a new benchmark:
100% Signal Reliability: While VoIP and VoLTE systems offer a 90-95% success rate, TELCLOUD goes further and guarantees 100% signal delivery. This distinction translates to fewer false alarms and reduced truck rolls, saving costs and offering businesses and alarm providers unmatched peace of mind.
Licensed and UL-Listed: TELCLOUD’s system is fully licensed for alarm retransmission, ensuring legal compliance and risk mitigation. Our infrastructure, including data centers, carries UL certification for added security and reliability.
Dual Transmission Methods (PSTN & IP): Our dual-mode transmission ensures compatibility with both legacy and IP-based systems, enabling a seamless transition without overhauling existing setups.
Remote Programming & Reduced Truck Rolls: With our remote programming capabilities, providers can make changes directly to alarm panels, eliminating costly technician visits.
How It Works: Technology That Delivers
TELCLOUD’s Alarm Transmission technology operates as a central station emulator, capturing alarm signals and securely transmitting them via HTTPS to UL-listed data centers. With PSTN and IP transmission options, our solution adapts to existing infrastructure and scales easily as stations upgrade. And with redundancy measures, including a 48-hour battery backup, reliability is maintained even during outages.
The Future of Alarm Transmission is Here
As POTS lines continue to decline, TELCLOUD’s technology supports seamless transitions to IP-based alarm systems. Our infrastructure is ready to evolve with the industry, ensuring our customers are equipped for the future.
With a UL-listed, licensed, and 100% reliable solution, we provide a future-ready option for alarm service providers. Our ability to transmit via PSTN and IP ensures smooth operations today and prepares customers for tomorrow’s telecommunications challenges.
