POTS & Shots – Ep. 18: Fewer Truck Rolls, More Control: Carrier-Grade Gear with Remote Reboot
Rolling a truck to reboot a router? That’s so 2005. Doug and Jake explore how TELCLOUD’s carrier-grade equipment with built-in remote reboot helps reduce support costs, improve uptime, and keep things running smoothly—because the only thing you should be aging is your liquor, not your support strategy. https://youtu.be/grNdC51CqME
POTS & Shots – Ep. 17: Built for Emergencies: Reliability When It Matters Most
When critical systems are on the line—think 911, elevators, fire alarms—reliability isn’t optional. In this episode, Doug and Jake talk about TELCLOUD’s high-availability solutions that deliver 99.999% uptime and meet strict industry standards. Because when every second counts, your solution better be as solid as a straight pour. https://youtu.be/oZOCtPNqQDo
Ep. 16: Shots, POTS, and Smart Moves: A Conversation with Christian Hernandez
In this episode, Doug and Jake welcome a special guest—Christian Hernandez, an experienced leader in customer success and partner support. They chat about what’s happening across the telecom space, where resellers should be paying attention, and how to stay ahead of the curve as the landscape shifts. Whether you’re scaling, shifting, or just getting started, […]
Ep. 15: The Telco Bill Center — Collect Revenue, Not Headaches
In this episode, Doug and Jake explore how TELCLOUD’s integrated Telco Bill Center helps resellers streamline customer invoicing, taxes, and compliance—all under their own brand. Smooth, scalable, and simplified—just how we like our telecom (and our tequila). https://youtu.be/1bGxQY0hQbo
Ep. 14: Fixed Wireless & Future Connectivity with Verizon’s Jennifer Skinner
Doug and Jake are joined by Jennifer Skinner from Verizon Business to talk about what’s brewing in the world of telecom—especially the rise of Fixed Wireless Access (FWA). From compliance-ready POTS line replacement to connectivity strategies for backup and primary internet, this episode dives into how resellers can offer smarter, faster solutions to customers. Learn […]
Ep. 13: Keep It Simple — Making POTS Replacement Easy
Doug and Jake get into why simplicity is the key to success, especially in telecom. From no upfront costs to seamless integration and white-label billing, TELCLOUD’s plug-and-play model is designed to help resellers hit the ground running. Because if launching a new business line feels harder than mixing a margarita, you’re doing it wrong. https://youtu.be/wVKW_Yij5Lc
Ep. 12: No Barriers, No Headaches — Becoming a Reseller Is Easy
Getting started as a TELCLOUD reseller is simpler than you think. Doug and Jake break down the process, showing how resellers can quickly launch a POTS replacement business with minimal hassle and maximum support. They also explore the benefits of full white-label control, a rapid 3–5 day setup timeline, and alternative paths like TELCLOUD’s agent […]
Ep. 11: Future-Proofing Telecom for Long-Term Sustainability
Are your customers’ current POTS replacement solutions genuinely future-proof for the long haul? Unfortunately, many available options aren’t designed with that longevity in mind. In our very latest podcast episode, TELCLOUD CEO Jake Jacoby clearly explains the absolutely critical sustainability factor involved in effective POTS line replacement strategies: “Modern solutions like TELCLOUD are engineered to […]
Ep. 10: Scoping the Scene: Why Site Surveys Matter
Episode 10 of “POTS & Shots” explores a critical yet often overlooked step in POTS line replacement: the site survey. Why is this so vital? “The reason that a site survey is important is because POTS line replacement uses cellular connectivity as one of their backhauls… When the power goes out in the building, the […]
Ep. 9: From Legacy to Leading Edge: How POTS Replacement Works
Episode 9 of POTS & Shots is here, focusing on the transition from legacy systems to modern solutions. Hear directly from TELCLOUD CEO Jake Jacoby on the vital importance of future-proofing POTS line replacements: “We’re not going to have to revisit this problem in another five or 10 years. What we put in today will […]