POTS & Shots – Ep. 19: Beyond the Sale: How POTS Replacement Builds Lasting Customer Loyalty
Selling a POTS replacement solution isn’t just about closing deals—it’s about creating long-term customer relationships. Doug and Jake discuss how resellers can use POTS Line replacement as a strategic tool to build trust, provide ongoing value, and strengthen customer loyalty. Because much like a great bartender, the best resellers keep their customers coming back for […]
Premium Blend of BCN’s Top Shelf Insights and TELCLOUD’s POTS and Shots Innovation
Great conversations happen when industry leaders unite. TELCLOUD CEO Jake Jacoby joined BCN’s Julian Jacquez, Ryan Kelly, and Jeanne Duca for a special crossover podcast episode, diving deep into why the POTS replacement transformation is accelerating now. With legacy line prices increasing every 6 months and over 1 billion lines globally awaiting conversion, Jake and […]
POTS & Shots LIVE with OneSource
In this live special edition of POTS & Shots, Jake Jacoby sits down with Jack Lucier, COO of OneSource, to talk about why quality matters at every stage of a POTS replacement project. From 3PL logistics to onsite professional services, they dig into how the right partner can make the difference between a flawless install […]
POTS & Shots – Ep. 18: Fewer Truck Rolls, More Control: Carrier-Grade Gear with Remote Reboot
Rolling a truck to reboot a router? That’s so 2005. Doug and Jake explore how TELCLOUD’s carrier-grade equipment with built-in remote reboot helps reduce support costs, improve uptime, and keep things running smoothly—because the only thing you should be aging is your liquor, not your support strategy. https://youtu.be/grNdC51CqME
POTS & Shots – Ep. 17: Built for Emergencies: Reliability When It Matters Most
When critical systems are on the line—think 911, elevators, fire alarms—reliability isn’t optional. In this episode, Doug and Jake talk about TELCLOUD’s high-availability solutions that deliver 99.999% uptime and meet strict industry standards. Because when every second counts, your solution better be as solid as a straight pour. https://youtu.be/oZOCtPNqQDo
Ep. 16: Shots, POTS, and Smart Moves: A Conversation with Christian Hernandez
In this episode, Doug and Jake welcome a special guest—Christian Hernandez, an experienced leader in customer success and partner support. They chat about what’s happening across the telecom space, where resellers should be paying attention, and how to stay ahead of the curve as the landscape shifts. Whether you’re scaling, shifting, or just getting started, […]
Ep. 15: The Telco Bill Center — Collect Revenue, Not Headaches
In this episode, Doug and Jake explore how TELCLOUD’s integrated Telco Bill Center helps resellers streamline customer invoicing, taxes, and compliance—all under their own brand. Smooth, scalable, and simplified—just how we like our telecom (and our tequila). https://youtu.be/1bGxQY0hQbo
Ep. 14: Fixed Wireless & Future Connectivity with Verizon’s Jennifer Skinner
Doug and Jake are joined by Jennifer Skinner from Verizon Business to talk about what’s brewing in the world of telecom—especially the rise of Fixed Wireless Access (FWA). From compliance-ready POTS line replacement to connectivity strategies for backup and primary internet, this episode dives into how resellers can offer smarter, faster solutions to customers. Learn […]
Ep. 13: Keep It Simple — Making POTS Replacement Easy
Doug and Jake get into why simplicity is the key to success, especially in telecom. From no upfront costs to seamless integration and white-label billing, TELCLOUD’s plug-and-play model is designed to help resellers hit the ground running. Because if launching a new business line feels harder than mixing a margarita, you’re doing it wrong. https://youtu.be/wVKW_Yij5Lc
Ep. 12: No Barriers, No Headaches — Becoming a Reseller Is Easy
Getting started as a TELCLOUD reseller is simpler than you think. Doug and Jake break down the process, showing how resellers can quickly launch a POTS replacement business with minimal hassle and maximum support. They also explore the benefits of full white-label control, a rapid 3–5 day setup timeline, and alternative paths like TELCLOUD’s agent […]