POTS & Shots – Ep. 24: Smart Partnerships: How Smartel Delivers Smarter Connectivity

Doug and Jake sit down with Chris Young, President of Smartel, to explore how Smartel is redefining wireless and connectivity services through proactive innovation and deep customer insight. From wireless expense optimization to device-management at scale, Smartel’s mission is about making connectivity simpler, smarter, and more cost-effective. In this conversation, they talk about how Smartel […]
POTS & Shots – Ep. 23: Built to Last: Fault-Tolerant Infrastructure for Modern Telecom

Doug and Jake dive into the backbone of TELCLOUD’s reliability: fault-tolerant, geographically redundant data centers. They discuss why redundancy matters, how it minimizes risks of downtime and data loss, and what it means for customers who depend on always-on service. For resellers, they highlight how to position fault-tolerant infrastructure as both a selling point and […]
POTS & Shots – Ep. 22: Modularity and Flexibility for Modern Infrastructure

Doug and Jake discuss how hybrid approaches are keeping legacy systems running while layering in modern, future-proof connectivity. They explore modular solutions that adapt to evolving business needs, creating a flexible path to full modernization. https://youtu.be/pARX7jik5kQ
POTS & Shots – Ep. 21: Ignoring Copper Shutdowns Is a Risk You Can’t Afford

What happens when businesses ignore copper shutdowns? Doug and Jake discuss the steep price of inaction. Avoid the skyrocketing maintenance costs to regulatory risks and operational disruptions. With 30-day cutoff notices landing in inboxes, the clock is ticking. https://youtu.be/nyQduDDq5Ng
POTS & Shots – Ep. 20: Tales from the Road: Global Momentum for POTS Replacement

It’s the 20th episode of POTS & Shots, and we’re going international. Doug and Jake focus on global trends in Telco and POTS line replacement. What partners are asking for, how infrastructure challenges differ abroad, and where the biggest opportunities lie for resellers expanding beyond U.S. borders. https://youtu.be/YGvN-XBfrsk
POTS & Shots – Ep. 19: Beyond the Sale: How POTS Replacement Builds Lasting Customer Loyalty

Selling a POTS replacement solution isn’t just about closing deals—it’s about creating long-term customer relationships. Doug and Jake discuss how resellers can use POTS Line replacement as a strategic tool to build trust, provide ongoing value, and strengthen customer loyalty. Because much like a great bartender, the best resellers keep their customers coming back for […]
Premium Blend of BCN’s Top Shelf Insights and TELCLOUD’s POTS and Shots Innovation

Great conversations happen when industry leaders unite. TELCLOUD CEO Jake Jacoby joined BCN’s Julian Jacquez, Ryan Kelly, and Jeanne Duca for a special crossover podcast episode, diving deep into why the POTS replacement transformation is accelerating now. With legacy line prices increasing every 6 months and over 1 billion lines globally awaiting conversion, Jake and […]
POTS & Shots LIVE with OneSource

In this live special edition of POTS & Shots, Jake Jacoby sits down with Jack Lucier, COO of OneSource, to talk about why quality matters at every stage of a POTS replacement project. From 3PL logistics to onsite professional services, they dig into how the right partner can make the difference between a flawless install […]
POTS & Shots – Ep. 18: Fewer Truck Rolls, More Control: Carrier-Grade Gear with Remote Reboot

Rolling a truck to reboot a router? That’s so 2005. Doug and Jake explore how TELCLOUD’s carrier-grade equipment with built-in remote reboot helps reduce support costs, improve uptime, and keep things running smoothly—because the only thing you should be aging is your liquor, not your support strategy. https://youtu.be/grNdC51CqME
POTS & Shots – Ep. 17: Built for Emergencies: Reliability When It Matters Most

When critical systems are on the line—think 911, elevators, fire alarms—reliability isn’t optional. In this episode, Doug and Jake talk about TELCLOUD’s high-availability solutions that deliver 99.999% uptime and meet strict industry standards. Because when every second counts, your solution better be as solid as a straight pour. https://youtu.be/oZOCtPNqQDo